Manchester’s NHS Trust goes digital with their Clinical Excellence Awards

Designed and built by Corporation Pop we’ve saved the NHS time and resources whilst also addressing the gender pay gap of one of the biggest NHS Trusts in the UK.

Manchester University NHS Foundation Trust is the first in the UK to go digital with their annual Clinical Excellence Awards programme and they chose Corporation Pop to design and build the project for them.

The new system saves the NHS Trust thousands of hours of administration time as well as making it easier for those with family responsibilities to take part.

Two doctors looking at a computer

In previous years, the annual awards, which are directly linked to staff pay, were paper based and used tens of thousands of sheets of paper which were handwritten by applicants before being photocopied up to 40 times each.

They were then collated and distributed to scorers who would spend hours working through them. Once scored they would add each to a matrix, all forty of these sorted, cross checked and the data from them input so scores could be compared.

The new online portal does away with all that. There is no paper, no photocopying, and no distribution to worry about, as everything is done securely online.

In the past NHS research has shown that female staff have been less likely to apply for a Clinical Excellence Award than their male colleagues but when they have they are just as likely to be successful.

Applicants can now use the new flexible system to apply wherever and whenever they choose, saving progress as they go along and opening up opportunity to fit it around work and home commitments.

Recent NHS contractual changes have required more robust monitoring of protected characteristics such as gender, ethnicity, or disability in order to improve equality and identify the  potential for discrimination in the organisation. The new Clinical Excellence Awards portal allows for the confidential monitoring of this information.

Not only has applicant feedback been excellent but it’s also been incredibly positive from those who administer the awards programme as not only is the whole process faster and more efficient but it is also easier to keep an overview of. In the past it was sometimes difficult to see where bottlenecks were occurring but now with the ability to monitor progress of applicants, verifiers and scorers it is simple to see where in the pipeline an application is so it can be nudged along or resources can be reassigned where necessary.

All scoring is now anonymous giving an extra level of transparency and fairness to the process and the system has the potential to store applications over a number of years so progress can be monitored throughout an applicant’s career.

Corporation Pop and Manchester University NHS Foundation Trust are now reaching out to other trusts who want to streamline their own Clinical Excellence Awards programmes. With the background work done and the digital structures in place they now have a white label product which can be used across the NHS.